VR-Practice Solutions

ABOUT US
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We offer Individualised Practice Support to Medical Practitioners. Whether you are planning on changing systems or just need help with unpaid accounts on historic age analysis, our team will make sure we understand your Practice Dynamics and deliver support specifically tailored to your needs.

Lelané van Rooyen our Chief Executive officer has been working in the medical industry for the past 14 years. During this time she has become an expert on customer service, admissions, billing of accounts, case management, debtors and creditors as well as training, managing staff and practice in both corporate and private practice environments.

She recognised a growing need for practice management and supportive services and consequently established Vr-Practice Solutions in 2014. Over the last five years, Lelané and her team have assisted over a dozen private practices with services including, account management, HR solutions as well as historic/unpaid account recovery and other individual practice support.

Professionalism, integrity, respect and going above and beyond for our clients.

SERVICES

ACCOUNT MANAGEMENT

General account management, billing-submission and credit control process on all invoices.

HR SOLUTIONS

Assisting with policies and procedures, health and safety, employee relations, general administration and other duties relating to practice staff.

UNPAID ACCOUNT
RECOVERY

Recovery on any account older than 60 days not paid or partly paid by medical aid and/or patient.

PRACTICE SUPPORTIVE
SERVICE

Evaluate processes, identify concerns and solutions, assistance with process implementation effective measures and individual practice needs.

OUR FACTS

Some Numbers that Speaks

1,337

CUPS OF COFFEE

18

AVERAGE TIME SPENT ON A CALL

3,044

NUMBER OF PHONE CALLS MANAGED LAST 24 MONTHS

310,000

PAST DUE RECOVERED OVER LAST 24 MONTHS